Program Details
Everything you need to plan your Smart Energy Exchange experience in Denver.
Explore the agenda, review key details, and find hotel information to help you make the most of your time with peers, partners, and leaders across the energy industry.
Agenda
All times are in Mountain Time. Agenda is subject to change.
Monday, November 2
5:00–7:00 PM - Welcome Reception
Kick off Smart Energy Exchange with an evening reception at Le Méridien Denver Downtown. Connect with peers, sponsors, and industry leaders before the full program begins.
Tuesday, November 3
8:00 AM - Registration + Breakfast
Check in, grab breakfast, and start the day with informal networking.
8:45 AM - Welcome + Opening Remarks
SECC leadership will open the Exchange with a look at what’s ahead and how this year’s experience is designed to create more practical conversation, stronger peer exchange, and deeper industry connection.
9:00 AM - Utility Keynote Conversation
A fireside-style conversation featuring utility leaders from Xcel Energy, CORE Electric Cooperative, and Colorado Springs Utilities on the issues shaping today’s energy landscape for consumers.
10:00 AM - Morning Break
10:15 AM - Main Stage Session: Affordability in Action
A dynamic discussion focused on energy affordability, customer needs, and the utility strategies helping move ideas into action.
11:15 AM - Research Deep Dive: Consumer Understanding of Demand Response
An interactive session exploring consumer research insights and what they mean for utility programs, communications, and engagement.
12:00 PM - Networking Lunch
Connect with peers, speakers, and sponsors. The Sponsor Lounge will be open as a hub for conversation, solution discovery, and relationship-building with organizations supporting the Exchange.
1:00 PM - Interactive Breakouts
Participate in engaging breakout discussions designed to surface ideas, compare perspectives, and explore key research and education priorities in a more interactive format.
2:00 PM - Utility Case Study Breakouts
Choose from utility-led case studies highlighting real-world programs, lessons learned, and practical approaches being used across the industry.
3:00 PM - Networking Break + Sponsor Lounge
Take time to connect, visit the Sponsor Lounge, and enjoy onsite activations.
3:45 PM - Consumer Research MythBusters
A fast-paced, interactive session designed to challenge assumptions, test industry perceptions, and bring SECC research to life in a new way.
4:30 PM - Closing Session + Day 2 Preview
Wrap up the first full day with member recognition, board introductions, key takeaways, and a preview of what’s ahead on Wednesday.
5:00 PM - Break
Take time to check in, recharge, and get settled before the evening event.
5:30-8:00 PM - Evening Networking Event
Close out the day with fellow SECC members and industry peers at Ball Arena, home to some of Denver’s biggest sports and entertainment moments. Final details are still to come.
Wednesday, November 4
8:00 AM - Registration + Breakfast
Start the final day with breakfast and networking.
8:45 AM - Welcome Back + What’s Ahead
A quick look at the day’s sessions, conversations, and key moments.
9:00 AM - Main Stage Session
A featured session designed around one of the Exchange’s core themes.
10:00 AM - Morning Break
10:15 AM - Utility Case Study Breakouts
Explore practical examples from utilities and partners working through today’s customer, program, and engagement challenges.
11:15 AM - Utility Case Study Breakouts
A second round of breakout conversations highlighting additional perspectives, programs, and lessons learned.
12:15 PM - Networking Lunch
Enjoy lunch, continue conversations, and visit the Sponsor Lounge.
1:15 PM - Research Deep Dive: Analyzing Rate Plan Options A closer look at SECC’s latest research and what it reveals about customer understanding, expectations, and engagement opportunities around rate plans like time-of-use.
2:00 PM - Customer Engagement Solution Think Tank
An interactive closing session where attendees will apply insights from the Exchange to real-world customer engagement challenges and opportunities.
3:00 PM - Adjourn
